Shipping Policy

At CozyClothStudio, we are committed to delivering your orders as efficiently as possible, no matter where you are in the world. Please review our shipping policy for more details on shipping locations, rates, and timelines.

Shipping Locations

We ship worldwide and currently operate from the following fulfillment centers:

Birmingham, UK
Toronto, Canada
Tijuana, Mexico

Shipping Carriers

We partner with trusted carriers to ensure the safe and timely delivery of your orders. Our shipping partners include:

USPS
UPS
FedEx
DHL
Canada Post
Australia Post
Royal Mail

Shipping Rates

Shipping rates are calculated based on product categories and the destination of your order. We also offer free shippingon select orders. Shipping costs, if applicable, will be displayed at checkout.

Estimated Shipping Times

Domestic (U.S.) Orders: 2–5 business days
International Orders: 2–5 business days from the nearest fulfillment center (UK, Canada, or Mexico)

Please note that delivery times may vary depending on the destination and carrier.

Order Processing Time

All orders are processed within 2–5 business days. Once your order is shipped, you will receive a confirmation email with tracking information.

Tracking Your Order

We provide tracking information for all orders. Once your order is shipped, you’ll receive an email with the tracking number so you can follow your order’s journey.

Lost or Delayed Shipments

If your package is delayed or lost in transit, please contact us as soon as possible. All claims for lost or delayed shipments must be submitted no later than 30 days after the estimated delivery date. We will work with the carrier to resolve any shipping issues.

Damaged or Incorrect Items

If your order arrives damaged or if you receive the wrong item, please contact us within 30 days of receiving your order, and we will be happy to assist with a replacement or refund.